Wide Fit Kitten Heel Court Shoe
Kimball no. 06689
1. Why is Primark conducting this recall?
We are conducting this recall because Primark has learned that the leather insock has elevated levels of Chromium VI, posing a skin irritation hazard.
2. How can I tell if my shoes are affected by the recall?
The shoes were sold in black and nude. The shoes' Kimball No - 06689 - as well as Primark's RN code - 145478 - are printed on the inside of the shoe.
3. How can I return my shoes?
Please bring your shoes to your local Primark store to receive a full refund. No receipt will be necessary for the refund.
4. Can't I just throw away my shoes?
No. We are conducting this recall in cooperation with the U.S. Consumer Product Safety Commission, and Primark is required to collect the recalled shoes and certify their destruction. We are only able to issue refunds once the recalled product has been returned. Regardless, it is important you stop using this product immediately.
5, My shoes are fine and do not have an issue. Can I continue to wear them?
No. Even though your shoes may not have resulted in skin irritation, we are asking all users to immediately stop using these shoes and return them to us for a full refund.
6. I no longer have the receipt for the shoes. Can I still return it?
Yes. Even if you don't have the receipt, you can return the shoes and receive a full refund.